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Podcast: Build Your Framework for Sales Growth with Todd Caponi

16. What CRM Customer Support Should Look Like

In this episode of the Field Sales Leadership Guide podcast, host Mary Keough interviews Justin Lu, Head of Customer Success at Map My Customers, to learn more about how the software integrates with an organization’s tech stack and what customer support looks...
Podcast: Build Your Framework for Sales Growth with Todd Caponi

14. Process Beats People

Outside sales leaders often don’t have a well-defined sales process. Rather than implementing a process, they rely on a few great salespeople. In this episode of the Field Sales Leadership Guide podcast, co-hosts JT Rimbey and Mary Keough discuss the need for a sales...