Develop better customer relationships
Missing follow-ups.
Struggling to expand existing accounts.
No process for measuring outside sales success.
These problems are unique to outside sales teams. And the solution is simple: a CRM made for outside sales.
Map My Customers makes it easy for reps to know who to see and when to see them. And essential for sales leaders who crave the sales activity data they need to make better business decisions.
It’s time for a better way to develop customer relationships.
“You need to be very clear about how the CRM will benefit the rep personally.
Something as simple to use as Map My Customers gives our reps time back in their day. Anyone in sales knows the most valuable thing is time and we never have enough of it!”
– Andrea Eckberg, VP Sales, North America
Protect your priority customers
You have priority accounts. Maybe these bring in a certain revenue value year-over-year or they maintain a high order volume. However you designate your top accounts, those accounts need consistent nurturing.
Map My Customers helps outside reps maintain positive relationships with their priority accounts.
Whether it’s alerts when a top account falls below a certain order volume or ensuring reps visit priority customers within a certain timeframe – Map My Customers protects those accounts.
Land and expand your product lines
You have your gateway products. The product line that gets you in the door and develops that initial trust with your customer. Now, it’s time to expand that account. But, what’s the best way?
With Map My Customers, leaders can filter a territory by product line, YTD sales or order volume to assess an account’s potential for expansion.
Maybe a top tier account is brining in significant revenue, but it’s only at 60% opportunity value. Your rep has an opportunity to expand this account to 80-90% product penetration.
Map My Customer surfaces these insights, so you can keep winning with the customer who know, like and trust you.
See up to 30% more customers month-over-month
On average, outside reps spend up to 1/3 of their time on administrative activities. Or, activities that don’t correlate to revenue. Planning, routing and tracking down follow-ups account for most of this time.
Map My Customers automates much of the routing, follow-ups and planning, so your reps can spend more time building quality customer relationships.
Companies that use Map My Customers see up to 30% more customers and prospects year-over-year. Often adding new business to their territories, too.
Support your sales team with the right CRM provider
You value customer relationships, and so do we. Our relationship doesn’t end with a signature on a dotted line. Your Customer Success team handles data transfer, account set-up, training and continued success.
Unlike other CRM providers, we help set-up your integrations and build your account. We also share best practices for a CRM implementation and hold regular Office Hours to skill-up your team throughout your CRM journey.
See how an automotive parts distributor revamped their outside sales team with Map My Customers
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Rep adoption
Activities logged per month
Leads added last month
See how better relationships means more revenue
After 3 months of use, we’ve seen companies achieve up to a 40% increase in revenue