Cookie Policy: Australia
Last updated: May 2, 2026
This policy supplements our main Cookie Policy and addresses additional requirements under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) for users located in Australia.
- Legal Basis for Cookies
- What Are Cookies
- Cookie Categories
- Cookies We Use
- Notice & Consent
- Managing Cookies
- Your Rights Under the Privacy Act
- Overseas Disclosure of Personal Information
- Contact & OAIC Information
Legal Basis for Cookies
While Australia does not have a specific cookie law equivalent to the EU ePrivacy Directive, the Privacy Act 1988 and the APPs regulate the collection, use, and disclosure of personal information, which may include data collected through cookies:
- APP 3 (Collection): We only collect personal information through cookies that is reasonably necessary for our functions or activities.
- APP 5 (Notification): This policy serves as our notification of the collection of personal information through cookies, including the purposes of collection and any overseas recipients.
- APP 6 (Use and Disclosure): Personal information collected through cookies is only used for the primary purpose for which it was collected, or for a related secondary purpose you would reasonably expect.
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the website owners.
Cookies may be "persistent" cookies or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.
Cookie Categories
Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They enable core functionality such as security, network management, and accessibility.
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous.
Marketing / Tracking Cookies
These cookies are used to display advertising relevant to you or to track you across websites for marketing purposes. We provide you with notice and the ability to opt out of these cookies.
Preference Cookies
These cookies enable the website to remember choices you make (such as your language or region) and provide enhanced, personalised features.
Cookies We Use
The following services may set cookies when you visit our site. For detailed cookie names, durations, and purposes, please refer to our main Cookie Policy.
Necessary
- CloudFlare: Content delivery, performance optimization, and security.
- Complianz: Consent management and cookie preference storage.
Analytics
- Google Analytics: Website traffic analysis, page views, user behavior, and session tracking.
- HubSpot: Marketing analytics, form tracking, and user journey analysis.
Marketing
- Facebook: Ad targeting, conversion tracking, and remarketing.
- Google Ads: Ad personalization and conversion measurement.
- HubSpot: Lead tracking, email campaign analytics, and marketing automation.
Notice & Consent
In compliance with the APPs and OAIC guidance, when you visit our site from Australia:
- We provide clear notice about the personal information we collect through cookies (APP 5)
- We explain the purposes for which cookies are used
- We offer you the ability to manage or opt out of non-essential cookies
- We identify any overseas recipients of your personal information
- We provide mechanisms to access and correct your personal information
Managing Cookies
You can manage your cookie preferences at any time by:
- Using our cookie consent banner (click the cookie icon to re-open it)
- Adjusting your browser settings to refuse or delete cookies
Browser-Specific Instructions
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Your Rights Under the Privacy Act
As an Australian resident, you have the following rights under the Privacy Act 1988:
- Right of access (APP 12): Request access to the personal information we hold about you
- Right to correction (APP 13): Request correction of inaccurate, out-of-date, or incomplete personal information
- Right to anonymity (APP 2): You have the option of not identifying yourself or using a pseudonym when dealing with us, where practicable
- Right to complain (APP 1): Lodge a complaint about our handling of your personal information
Overseas Disclosure of Personal Information
In accordance with APP 8, we disclose that some of the cookies listed above are set by third-party services whose servers are located outside Australia, primarily in the United States. Before disclosing personal information overseas, we take reasonable steps to ensure that the overseas recipient handles your information in accordance with the APPs.
Contact & OAIC Information
Map My Customers
167 E Chatham St
Cary, NC 27511
United States
Website: mapmycustomers.com
Email: legal@mapmycustomers.com
Phone: 843 318 2019
If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: oaic.gov.au
- Phone: 1300 363 992