Akumin Healthcare
“Map My Customers changed how our field team operates day to day.”Watch the video
Teams that sell to health systems, or grow referrals for them, work across many facilities and decision makers. Map My Customers helps them prioritize, plan, and capture every visit.
Selling to health systems means multi-facility accounts, buying committees, and long sales cycles. Physician liaisons and referral teams face a similar challenge: many practices to cover and relationships that need steady attention.
With that many stakeholders, it is easy for important contacts to go too long without a visit, and hard for managers to see which facilities are actually being covered.
Results also arrive late. Leaders need leading indicators, like who is being visited and how often, to coach before the quarter ends.
“Map My Customers changed how our field team operates day to day.”
Hadia MadniDirector of Commercial Excellence, Akumin Healthcare Field sales software for health systems helps teams that sell to hospitals or grow physician referrals prioritize facilities and providers, plan efficient routes, capture visits as they happen, and give leaders a view of coverage. Map My Customers does this alongside your CRM.
Segment facilities, practices, and contacts by priority and set visit cadences so nothing important goes quiet.
Account segmentationOverlay procedure volume and provider rankings on the map to focus on the referral sources that matter most.
Healthcare intelligencePlan multi-stop days across hospitals, clinics, and practices in minutes.
Advanced routingLog notes and follow-ups by voice with AI Field Agent right after a meeting. Activity syncs back to your CRM.
AI Field AgentNative integrations with Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho. Map My Customers is HIPAA-ready and offers a BAA.
See integrationsSee which facilities and providers reps are reaching, so managers can coach before results come in.
Rep coachingFrom radiology and imaging to laboratory services, healthcare organizations use Map My Customers to manage referral and facility coverage.
“Map My Customers changed how our field team operates day to day.”Watch the video
It helps teams that sell to hospitals or grow physician referrals prioritize facilities and providers, plan efficient routes, capture visits as they happen, and give leaders a view of coverage.
Segment practices by priority and set visit cadences. Map My Customers can also overlay claims data to show procedure volume and provider rankings by geography.
Results arrive late, especially in referral sales. Field activity shows whether reps are seeing the right accounts at the right frequency, so managers can coach before the quarter ends.
Map My Customers is HIPAA-ready, offers a BAA, and is SOC 2 Type II certified.
No. Map My Customers is a field sales execution platform that works alongside your CRM. It has native integrations with Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho, and field activity syncs back to the CRM.
Most teams are live in 2 to 4 weeks, starting with a kickoff and data audit, then CRM setup and territory build, a pilot and training, and full team go-live.
Book a demo and we'll show you cadence, routing, and visit capture with your own territories in mind.
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