Closing the Performance Gap

Rep Coaching & 1-on-1s

A shared workspace where managers and reps prepare for coaching sessions with real data. Track qualitative goals, assign training, and document every 1-on-1 in one place.

Coaching Notes

Document coaching conversations, action items, and commitments. Both manager and rep can reference past sessions to track progress over time.

Qualitative Goals

Set goals beyond the numbers: presentation skills, discovery question quality, territory planning habits. Track improvement session by session.

Training Assignments

Assign training content, ride-along tasks, or skill-building exercises directly from the coaching workspace. Track completion and follow up.

Performance Tracking

Pull activity and pipeline data into the coaching view. Ground every conversation in real metrics so feedback is specific and actionable.

How it works

1

Prepare the Session

The coaching workspace auto-loads the rep's recent activity, goal progress, and open action items. Both parties arrive prepared.

2

Run the 1-on-1

Walk through metrics together, discuss wins and challenges, and document new commitments. Everything is saved to the coaching timeline.

3

Follow Up & Repeat

Action items carry forward to the next session. Track improvement trends over weeks and months to measure coaching impact.

Request a demo

See how your team could run the field.

Map My Customers helps field sales teams run the day-to-day work that drives revenue. Learn how teams reduce admin, improve coverage, and create stronger field performance.