Field sales software for medical device teams.

Device reps need to reach the right surgeons and facilities at the right time. Map My Customers puts procedure data on the map, plans the day around it, and captures every visit without the paperwork.

High-value targets. Tight schedules. No time for admin.

Medical device reps balance case coverage, in-service training, and relationship building across hospitals, ambulatory surgery centers, and practices. Every hour on the road needs to count.

Knowing which surgeons and facilities have the most procedure volume is half the battle. Getting that insight into a rep's daily plan is the other half.

Meanwhile, logging calls and updating the CRM eats into time that should go to customers, and managers end up with an incomplete picture of the field.

Field sales software for medical devices helps device reps target high-volume surgeons and facilities, plan efficient routes, capture visits as they happen, and give managers a current view of coverage. Map My Customers does this alongside your CRM.

Built for targeted, high-value coverage.

Claims data on the map

See procedure volume, provider rankings, and competitive share on the map so reps focus on the highest-value targets.

Healthcare intelligence

Cadence by target tier

Segment surgeons, facilities, and practices by tier and set visit cadences so priority targets get attention.

Account segmentation

Routes around cases and meetings

Plan multi-stop days in minutes and fit nearby targets around scheduled cases and appointments.

Advanced routing

Visit capture by voice

Log notes and follow-ups by voice with AI Field Agent between cases. Activity syncs back to your CRM.

AI Field Agent

CRM data in the field

Native integrations with Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho. Map My Customers is HIPAA-ready and offers a BAA.

See integrations

Coverage visibility and coaching

Dashboards show which targets reps are reaching, so managers can coach from real field activity.

Live dashboards

Healthcare teams running the field with Map My Customers

Medical equipment and healthcare services teams use Map My Customers to focus reps on the right providers and facilities.

Medical Devices field sales: common questions

What is field sales software for medical devices?

It helps device reps target high-volume surgeons and facilities, plan efficient routes, capture visits as they happen, and give managers a current view of coverage.

How do medical device reps find high-volume surgeons?

Map My Customers can overlay claims data on the map, showing procedure volume, provider rankings, and competitive share by geography.

How can new device reps ramp faster?

Give them a clear starting point, such as a prioritized list of high-volume accounts on the map, so they know which surgeons and facilities to visit first.

Is Map My Customers HIPAA compliant?

Map My Customers is HIPAA-ready, offers a BAA, and is SOC 2 Type II certified.

Does Map My Customers replace our CRM?

No. Map My Customers is a field sales execution platform that works alongside your CRM. It has native integrations with Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho, and field activity syncs back to the CRM.

How long does implementation take?

Most teams are live in 2 to 4 weeks, starting with a kickoff and data audit, then CRM setup and territory build, a pilot and training, and full team go-live.

Related resources

See how your device team could reach the right surgeons.

Book a demo and we'll show you targeting, routing, and visit capture with your own territories in mind.

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