Diagnostics reps need to reach the physicians and practices that order the most tests. Map My Customers puts your targeting data on the map, plans the day around it, and captures every visit without the paperwork.
Diagnostics and lab sales teams grow by getting the right physicians to order and keep ordering. That means knowing which practices see the right patient population, visiting them on a steady cadence, and helping clinics adopt the test.
Most teams already have valuable data about where demand is. The problem is getting it into reps' hands while they are on the road, in a form they can act on between appointments.
Leaders also need to see whether reps are calling on the physicians that matter most, so they can keep tuning territories and messaging.
“We have this treasure trove of data, but we hadn't found a way to translate that into something the sales team could use while they're on the go. Map My Customers solved that.”
Robbie LuntVP of Marketing, Biodesix Field sales software for medical diagnostics helps lab and diagnostics reps target the physicians and practices that matter most, plan efficient routes, capture visits as they happen, and give leaders a view of coverage. Map My Customers does this alongside your CRM.
Overlay procedure and diagnostic volume on the map so reps can see where demand is and which providers rank highest.
Healthcare intelligenceSet cadence rules by tier or ordering volume, and see which practices are overdue for a visit.
Account segmentationPlan multi-stop days in minutes and fit nearby practices around scheduled appointments.
Advanced routingLog notes and next steps by voice with AI Field Agent right after a visit. Activity syncs back to your CRM.
AI Field AgentNative integrations with Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho, with color-coded pins for the account fields you choose. Map My Customers is HIPAA-ready and offers a BAA.
See integrationsDashboards show whether reps are calling on the right physicians, so leaders can keep tuning the motion.
Live dashboardsIt helps lab and diagnostics reps target the physicians and practices that matter most, plan efficient routes, capture visits as they happen, and give leaders a view of coverage.
Map My Customers can overlay claims data on the map, showing procedure and diagnostic volume by geography and surfacing the providers with the most volume.
Map My Customers is HIPAA-ready, offers a BAA, and is SOC 2 Type II certified.
No. Map My Customers is a field sales execution platform that works alongside your CRM. It has native integrations with Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho, and field activity syncs back to the CRM.
Most teams are live in 2 to 4 weeks, starting with a kickoff and data audit, then CRM setup and territory build, a pilot and training, and full team go-live.
It depends on the sale. In our process excellence webinar, Akumin described about 10 account visits a day as the baseline for its referral sales team.
Book a demo and we'll show you targeting, routing, and visit capture with your own territories in mind.
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